| How can I improve my profile to get more clients? | |
| The more information you have on your profile, the better the results that you may obtain from it. Make sure that your contact information and your resume are up to date. Also remember to add the address support@language123.com to your Address Book or safe list so you receive our notifications about new messages in your Inbox. By including relevant keywords within the text of your resume, you make your profile more accessible from major search engines, thus if a client runs a search for "translation services" on on Google, and your profile contains these keywords within valid and relevant context, it will be more likely to appear in the results. You can upload a sample translation in any format. Standard members can upload one file of up to 2MB, and Premium members can upload up to three separate files of up to 2MB each. If you have another website you can add a link to it on your Language123 profile. This is a great tool to increase traffic to all your web sites, because the more links to your profile, the better the ranking you will obtain in search engines and in our translator search tool. For more information, simply go to the Link Exchange section. To edit and complete your profile you can sign-in to Language123 or go to Manage Profile form the tool bar at the top of the page. If you need assistance, please let us know. We will be happy to assist you.
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| What leads can I answer as a Standard Member? | |
As a Standard Member you can answer Private Leads, which are messages sent to you from your profile using the Contact button. These leads will have a heading that will allow you to differentiate them from Public Leads "This message has been sent to you directly from your profile, consequently we strongly recommend that you answer it". You will be able to answer with your remarks and, if necessary, an estimate of the cost of your services. Public Leads are projects posted online by clients looking to receive price quotes from different translators on an specific project and can only be answered by Premium Members. Standard Members who offer translation services in some language pairs will also be able to answer Public Leads in cases where the demand for translators in their languages is rare or low. As a Standard Member you receive notifications about these leads, simply to let you know about the opportunities available to Premium members. There is no obligation to upgrade your membership, you can use the features that come with your Standard membership and request that Public Lead notifications be stopped without affecting your benefits.
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| How do I answer a lead? | |
An email notification is sent to you every time a translation project in your languages is posted. Read the short description and, if interested, click on the link provided for further details. The lead page will have all the available information about the project and any attachments included with it. To submit your answer click on the Answer Lead button and go on to the next screen. Enter your remarks in the box provided for this purpose, then enter your price quote based on the project description. You do not need to include your resume in this answer. Clients have a direct link to your profile and will be able to see your professional information. If you would like to review or complete your profile before submitting your answer, please go to Your Resume under the Manage Profile section. You can see all open projects by going to Read and Answer Leads from the tool bar at the top of the page. Your answer will be stored in the Answers Submitted folder and you can refer to them at any time as long as you are logged in to the system. If there is a problem with any of your submissions you will receive a notification via email asking you to resubmit your answer.
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| I am a standard member, but I am not listed in translator search results | |
Only Premium Members are listed in the translator Search results. Standard Members are listed in our translator Directory: http://language123.com/web/common/translators_az.cgi Your profile can also be found on the internet, thanks to our constant efforts to position your profile in search results from the most popular search engines.
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| How can I receive payments from my clients? | |
You can receive payments for your translation services via cheque, money orders or electronic money transfer services such as Western Union, MoneyGram or Vigo. We also recommend the use of Paypal for fast, reliable and easy transactions over the internet. You can create a Paypal® account by going to PayPal Registration, choose your country, enter a valid email address (you can use the one currently linked to your Language123 Profile) and the personal information requested. If you would like to learn more about paypal or need assistance with their service, please go to PayPal Help Many translators listed with Language123 have already used it, as well as many of our clients, and the response has been overall positive. Our premium members have the option to include the PayPal® logo and a direct link to their PayPal® account on their profile. To get started, please visit us at PayPal Link For more information about PayPal, go to their website. Or for a second opinion, reviews and analysis go to e-commerce Article or GetPaidOnline Article *Paypal® is an eBay company and it is a third party service, not provided by Language123. For more information, please go to Language123 Disclaimer and see “Third Party Web Sites and Information” .
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| Will I get feedback for every lead that I answer? | |
When you, as a Premium member, submit an answer to a project, it is possible that you will not receive a response or feedback from the client unless you are chosen to do job. In some cases the client may not find the time to submit custom replies to all translators, however, there are cases where the information from some candidates is stored by the client for future projects. You can only submit one answer to a particular lead, and this delivered immediately unless there is a problem in your submission, in which case we will notify you via email and give you the opportunity to resubmit it. You will not be able to send a follow up message for a Public lead except if a second contact between you and the client occurs in the form of a private lead. Remember that the idea is to promote your services and to reach as many potential clients as possible. Each answer that you submit is like a targeted offer of your translation services, the more information you provide, the better. Also, each answer has a direct link to your profile so it is in your best interest to update your information regularly.
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| How do I link my personal web site to my Language123 profile? | |
| If you have another web site, you can add a link to it from your Language123
web site. In that way clients can get more information about you. Having
a link will also increase traffic to your profile and your website. To have
such a link in your Language123 web site, you just have to add a link to
Language123 from the other site. This action is also known as a link exchange.
Exchange links with your Language123 profile, go to Manage Profile > Link Exchange, copy one of the html code samples shown on the page and paste it on your website, then provide us with the address of the exact page where the code was entered. We will immediately visit the given address to verify that you placed the link. Once verified, a link to the address provided will be placed on your Language123 web site.
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| Can I edit my profile in a different language other than English? | |
Language123 is available in English and Spanish, so you can edit your profile in either one of these language. Simply go to Your Resume under Manage Profile (http://language123.com/web/translator/manage_resume.cgi) and next to "Choose your profile's language", click on Spanish. A new interface will come up where you can type in or copy the Spanish version of your profile. We will develop a tool to allow you to have your profile in more languages in the future.
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